Responsible gambling

Eurogold Casino committed to providing a safe and enjoyable gaming experience for all our players. If you feel that your gaming is becoming problematic, please do not hesitate to reach out to us.

Self-Exclusion

If you wish to take a break from playing or want to block access to our website, we can assist with self-exclusion options:

24 hour time-out: Block yourself from accessing the site for 24 hours
6 week time-out: Suspend your account for six weeks
Permanent self-exclusion: Permanently close your account and prevent future registration

Deposit Limits

To help you control your gaming, we offer flexible deposit limits:

Daily limit: Set a maximum daily deposit amount (min £10)
Weekly limit: Establish a weekly deposit cap (min £50)
Monthly limit: Determine your monthly spending allowance (max £25k)

Tools and Resources

We recommend the following tools and organizations for responsible gaming:

GamCare: Free confidential support available via phone, online chat or email
BeGambleAware: UK-specific organization offering advice and resources to manage problem gaming

Withdrawal Options

To ensure timely payouts, we have implemented various withdrawal methods:

Bank Transfer: Withdraw up to £5k per day (processing time: 1-3 days)
PayPal: Cash out between £20-£3k daily (transfer within 24 hours)
Crypto Payments: Secure withdrawals available via blockchain technology

Support

Our dedicated support team is here to help with any questions or concerns regarding responsible gaming:

Live Chat: Available 24/7 for instant assistance
Email Support: Respond within one hour
Phone Assistance: Call our toll-free number for personalized guidance